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Yumo support

Contact us

Email decostudiosdev@gmail.com. Include what you tried, the source type, and any message Yumo displayed. Do not email private recipe documents or payment details.

Email support

Restore a purchase

Open Yumo Settings, choose Yumo Pro, then tap Restore Purchases. Make sure the device is signed into the Apple ID used for the original purchase. You will not be charged again.

Restore your library with iCloud

In versions with iCloud sync, install Yumo on your replacement iPhone using the same iCloud account, enable iCloud access for Yumo, and open the app online. Recipes, cookbooks, favourites, your meal plan and shopping list restore after syncing. Check the iCloud status in Yumo Settings; tap it to retry. Restore Purchases restores a subscription separately.

Only successfully synced changes can return. If iCloud storage is full or sync is unavailable, your latest changes remain on the original device. Older versions without iCloud sync rely on a suitable device backup. If Yumo reports an iCloud account change, switch back to the original account to resume syncing the existing library.

A recipe will not import

Confirm the link is public and opens in your browser. For private posts, use a clear photo or PDF that you are allowed to process. Very large files should be reduced below 10 MB.

Delete my data

Email support with the subject “Yumo data deletion.” We may ask for information to help locate your app records and verify your request. Do not send payment-card details. Deleting the app does not cancel an Apple subscription.